The Challenge

Roshan Holding operates a multi-faceted business complex including a Shell fuel station, premium wines & spirits store, full-service tyre center, and convenience mini mart. Their operations were fragmented across different locations with manual inventory tracking, disconnected customer databases, and no unified digital presence. The tyre center particularly struggled with limited reach and relied heavily on walk-in customers.

Managing four distinct businesses under one umbrella presented operational challenges including inventory discrepancies between physical stores, inefficient customer communication, and missed cross-selling opportunities. Their online presence was minimal, consisting only of basic social media pages that didn't reflect their premium offerings or enable online transactions.

We needed a digital partner who could understand our diverse business units and create a unified solution that would enhance our customer experience across all touchpoints. Business Owner...

Our Solution

We developed a comprehensive digital ecosystem that unified all four business units under one cohesive platform while maintaining their distinct brand identities. The solution included:

• Integrated E-commerce Platform: Unified online store showcasing all businesses with seamless navigation between tyre sales, wine collections, fuel services, and convenience items
• Tyre Center Booking System: Advanced appointment scheduling for tyre fitting, balancing, rotation, and repair services with real-time availability
• Inventory Management Dashboard: Centralized system tracking stock across all four businesses with automated reordering alerts
• Customer Loyalty Program: Unified rewards system allowing customers to earn and redeem points across fuel, tyres, wines, and convenience purchases
• Mobile-responsive Design: Optimized experience for customers browsing and booking services on smartphones and tablets
• Admin Control Panel: Comprehensive backend for managing all business operations from a single dashboard

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Key Results & Metrics

The implementation of our comprehensive digital solution delivered transformative results across all business units:

Technical Implementation

The platform was built using React.js for the frontend with a Node.js/Express backend, ensuring fast performance and scalability. MongoDB was chosen as the database solution for its flexibility in handling diverse product catalogs and customer data. The system integrates with payment gateways for secure transactions and includes real-time inventory synchronization across all business units.

Security was a paramount consideration, with SSL encryption, secure payment processing, and robust user authentication protecting both business and customer data. The platform is hosted on AWS cloud infrastructure, ensuring high availability and automatic scalability during peak periods like holiday seasons and promotional events.

Client Testimonial

• E-commerce
• Retail
• Automotive
• Multi-Brand
• Inventory Management
• Booking System

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