Nairobi, Kenya.
Creating Brighter Digital Experiences. We Explore, Build, Grow.
Learn how we use cookies and similar tracking technologies.
This policy explains how Hydrasoft Digital and its affiliates (Hydrasoft, we, us or our) use cookies and similar tracking technologies (cookies) on our websites.
This policy applies to all of the websites that we operate including but not limited to hydrasoft.co.ke and all related domains and subdomains.
Cookies are small data files that are created when you browse a website, and which are sent to your computer or mobile device where they are stored by your web browser. Cookies serve a variety of functions, including things like keeping track of items in the shopping basket of an online shop, enabling you to stay logged into a website, or tracking web browsing activity and recording which buttons a user has clicked or which websites they have recently visited.
Clear gifs, pixel trackers and web beacons work similarly to cookies. They are tiny graphics that are embedded invisibly on web pages, with a unique identifier that can track a user's activity on and between web pages and websites that they visit.
All references to cookies in this policy also include references to clear gifs, pixel trackers, web beacons and similar tracking technologies.
Hydrasoft Digital uses the following categories of cookies:
Necessary cookies help make a website usable by enabling basic functions like page navigation, website security, and access to information that requires authentication.
These cookies enable storage of information that changes the way a website behaves or looks, like language settings for your country or region preferences.
These cookies help us to understand who visits our websites, including using anonymised and aggregated audience profiling analytics, and how visitors interact with our websites, including which parts of the websites are visited more or less frequently than others, so we can improve the way that information is available on those sites.
Marketing cookies are used for tracking your browsing activity and to customise and display advertisements that are relevant and engaging. This involves:
The information that cookies on Hydrasoft Digital's websites collect includes, but is not limited to:
You can choose your preferred cookie settings by using our cookie banner, which will either open automatically when you visit our websites, or can be opened from the "Cookie Settings" link in the footer on any of our websites.
You can choose which categories of cookies will be used by toggling the on/off switches in the banner.
If you decide that you want to change your cookie settings, you can re-open the cookie banner using the "Cookie Settings" link in the footer on any of our websites. However, please note that if you have previously disabled one or more cookie categories, we may still use information previously collected from cookies that were set prior to you subsequently disabling them. We will stop using the disabled cookie to collect any further information.
Our websites are split into different sections called domains. When you select your cookie preferences in one domain, that selection may not always apply to a different domain on our websites. Hydrasoft Digital uses a cross-domain consent sharing feature across certain Hydrasoft sites to make it easier for users to manage their cookie settings. When you consent to one or more optional cookie categories on one of these sites, your preferences may also apply when you visit the others, depending on your browser settings and support for cross-domain consent.
The domains that currently share consent are: hydrasoft.co.ke, app.hydrasoft.co.ke and account.hydrasoft.co.ke. These domains form a single consent group and share your preferences across them where technically supported. All other Hydrasoft domains form a separate domain group where cross-domain consent sharing is not enabled. This means you may be asked to confirm or update your preferences separately when visiting another Hydrasoft site.
This approach helps make managing your cookie settings simpler, while maintaining transparency and compliance with privacy and consent obligations.
Your cookie setting choices will not be tracked across different web browsers, e.g. between Chrome and Firefox, so if you choose your cookie settings in one browser, you may receive a cookie banner the first time you visit the same website using a different web browser.
Please keep in mind that cookies can change the way our website works, so the quality of your experience on our website may be affected if you turn off performance and preference cookies.
The use of ad blockers or similar tools may interfere with our cookie banner, preventing it from appearing.
You can also make changes to the way that your web browser uses cookies directly in your web browser's settings.
We don't sell your personal information, but the way that we advertise our products to you on different platforms including third party websites is considered in some states in the USA, including in California, to amount to sharing or disclosure of your personal information. If you don't want us to do that, then you should:
Further information about the way we use your personal information is set out in our Privacy Policy.
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last Revised" date at the top of this policy.
We encourage you to review this Cookie Policy periodically for any changes. Changes to this Cookie Policy are effective when they are posted on this page.
If you have any questions about our privacy practices, or about how to change your cookie preferences, please contact our privacy team at privacy@hydrasoft.co.ke. You can also write to us at:
Hydrasoft Digital
Privacy Team
Nairobi, Kenya
You can update your cookie preferences at any time using our Cookie Consent Manager.